23 questions, three sections: about us, our specialty, and where we work. If yours isn't here, phone or email us — both reach a real person.
No. We use non-invasive technology — thermal imaging, acoustic sensors, tracer gas and ground-penetrating radar. No drilling, cutting or demolition required in the vast majority of cases.
Many BC home and commercial policies cover detection costs when water damage is present. We provide detailed, photo-linked reports specifically formatted for insurance claim documentation.
Same-day response for active leak emergencies across Greater Vancouver. Scheduled appointments typically available within 24 hours.
Yes — and equally. Our certified technicians work for residential, commercial and government / institutional clients throughout Greater Vancouver. Same equipment, same reporting, same standard.
You still receive a comprehensive report confirming no active leak was detected on the date of inspection. This documentation is valuable for insurance, property sales and ongoing monitoring.
Yes. Commercial Leak Detection is a sub-division of Leak.ca. Every service is delivered by the same certified Leak.ca team, with the same equipment and reporting standards.
Call 604-239-9934 or email info@Leak.ca. We don't use online quote forms — every project is scoped over a real conversation.
Yes — technicians hold professional certifications relevant to their disciplines, including thermography, acoustic leak correlation, ground-penetrating radar and pipe inspection.
Yes. We issue compliant invoices, carry the required commercial liability insurance, and produce documentation suitable for public-sector procurement and audit.
No. Our methods are non-invasive and we work alongside occupants. For commercial properties we often work after-hours to minimize disruption.
It depends on the volume. A pinhole pressurized-line leak can travel inside framing for weeks or months before any visible stain appears. A failed slab connection can show up in 24 hours. Either way, by the time you see water, damage has usually been progressing for some time.
Yes. Acoustic correlation needs the line to be pressurized but not actively flowing — leaks make sound continuously at supply pressure. Thermal imaging works when there is a temperature differential between leak water and the surrounding assembly.
Detection answers where the water is escaping; assessment quantifies the moisture in walls, floors and assemblies. Most jobs need both. We deliver them together where appropriate.
No — we actually need the supply pressurized to detect most leaks. If the leak is severe enough to threaten flooding, shut off the local fixture's valve, not the whole house.
On accessible surfaces (drywall, tile, hardwood), we routinely deliver to within a few centimetres. On below-grade lines, accuracy is 15-30 cm horizontally.
Yes. Our reports include the location, methodology, equipment used and confidence level. Plumbers use them to scope the repair without guessing.
Intermittent leaks are common. We have noise loggers and tracer-gas methods that catch leaks that only pulse at certain pressures or times of day.
We quote a fixed visit fee for residential investigations. Commercial scopes are quoted after a brief phone call about the property and what you're seeing.
Every community in Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, North Vancouver, West Vancouver, Port Moody, Maple Ridge, Pitt Meadows, New Westminster, Port Coquitlam, White Rock, Tsawwassen, Anmore, Belcarra, Bowen Island, and Lions Bay. Each community has its own dedicated information page on this site.
Our service area is Greater Vancouver. For work elsewhere in BC, please contact our parent company at Leak.ca, which operates regional teams beyond Metro Vancouver.
Same-day mobilization with ferry-schedule coordination. We carry equipment that fits on standard vehicles, and most Bowen Island jobs complete within a single sailing window.
Within Greater Vancouver: no. We deliver to every postal code in the Metro Vancouver Regional District and the surrounding municipalities within our service area.
Yes — delta-soil construction in Richmond, Delta, and Pitt Meadows has its own moisture, slab, and drainage patterns we routinely investigate. The same applies for hillside areas like North Vancouver, West Vancouver, and Anmore.
Phone and email are the only ways to reach us — both go to a real person.
